Privacy Policy

Last updated: June 27, 2026

1. Overview

FindCareNYC ("we," "us," "our") operates findcarenyc.com, a directory connecting families, caregivers, and home care agencies across New York City. This policy explains what information we collect, how we use it, and who we share it with.

2. Information We Collect

We collect information you provide directly, including:

  • Contact details (name, email, phone number)
  • Caregiver profile information (certifications, languages, experience, availability, desired pay, resume)
  • Agency and provider claim information
  • Messages or notes you submit through our forms

We also automatically collect limited technical information (IP address, browser type, pages visited) to operate and secure the site.

3. How We Use Your Information

  • To connect caregivers with home care agencies hiring in their area
  • To verify and process agency listing claims
  • To respond to inquiries and provide customer support
  • To improve our site and services
  • To prevent fraud and abuse

4. Sharing Caregiver Information

If you submit a caregiver profile through FindCareNYC, you consent to having your contact information and profile shared with home care agencies hiring in New York City. We may share this information with one or more agencies so they can contact you directly about job opportunities. We do not sell your information to advertisers or unrelated third parties.

5. Data Retention

We retain caregiver and provider information for as long as reasonably necessary to provide our services, or until you request deletion.

6. Your Choices

You may request that we delete your information or stop sharing your profile with agencies at any time by contacting us at [email protected].

7. Contact Us

Questions about this policy can be sent to [email protected].